Every link on this page goes to the organisation's own website. We publish no
bank phone numbers and no email addresses of our own — because a number that
is wrong, or that later changes hands, is exactly the problem this page exists
to solve.
Do not search for your bank's phone number. Fake contact
pages are bought and advertised specifically to catch people looking for one,
and they rank well. People have lost money to a number they found while trying
to report losing money.
Use the number in your banking app, the number on the back of your card, or
dial 159.
Calling your bank
159 is a short code, like 999 or 111. It connects you to your own bank's fraud
team and it cannot be spoofed — nobody can call you from it, and no fake page
can redirect it.
Free from UK landlines and mobiles. If someone rings claiming to be your bank
and asks you to move money: hang up, wait a minute, then dial 159 yourself.
In the scheme: Bank of Scotland, Barclays, First Direct, HSBC UK, Halifax, Lloyds Bank, Metro Bank, Monzo, NatWest, Nationwide Building Society, Royal Bank of Scotland, Santander UK, Starling Bank, TSB, The Co-operative Bank, Tide, Ulster Bank, and others — covering more than 99% of UK current accounts.
Complaints and fraud reporting, by bank
Where to report the fraud to your bank, and where to send a formal complaint if
you want your money back. Every link goes to the institution's own site.
By phone: use the number in your app or on the back of your card.
Reporting the crime, and going further
Telling your bank is not the same as reporting a crime, and neither is the same
as complaining if your bank says no. These are the three separate routes.
Report Fraud
The national reporting centre for fraud and cyber crime in England, Wales and Northern Ireland, formerly Action Fraud.
When: Report the crime here. Reporting is what puts the fraud into the national picture, even where nothing is recovered.
Every link on this page was checked on 20 August 2026 and goes to the organisation’s own website. If one is broken, tell us at hello@scamfendr.uk rather than searching for a replacement.